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Booking terms

Version 2026-11-02.2. The version you accept is saved with your booking request.

  1. Booking and payment

    The full price of your stay is charged to your card when you book. Dates cannot be reserved without payment, and there is no deposit option. Your booking is confirmed as soon as the payment succeeds, and a confirmation is sent to your email address.

    • Card payments are processed securely by Stripe. Your card details are never stored on this website.
    • Your bank may ask you to approve the payment (3-D Secure).
  2. Changes

    Once your payment is received and your booking is confirmed, it cannot be changed or amended.

  3. Cancellation by you

    Stays of fewer than 30 nights

    • If you cancel more than 14 days before your arrival date, 50% of the price of your stay is refunded.
    • If you cancel 14 days or fewer before your arrival date, a refund is not guaranteed.

    Stays of 30 nights or more

    • A confirmed booking is non-refundable, unless you chose the cancellation premium when you booked.
    • The cancellation premium is optional and costs €3 for each night of your stay. It is paid with your booking and cannot be added afterwards.
    • If you paid the cancellation premium, you can cancel at any time up to the day before your arrival date and the full price of your stay is refunded. The cancellation premium itself is not refunded.

    All stays

    • Leaving early does not entitle you to a refund.
    • Refunds are made to the card you paid with.
  4. Cancellation by your host

    If your host has to cancel, everything you have paid is refunded in full.

  5. Guests and house rules

    • Maximum two adults. For safety reasons, no children.
    • No pets. No smoking on the premises.
    • No parties, overnight guests or filming.
    • Quiet time is 11pm to 7am.
    • Only the guests named in the booking may stay. Serious breaches of these rules may end the stay without a refund.
  6. Damage

    There is no damage deposit. You are responsible for damage beyond normal wear during your stay. Report any damage to your host straight away.

  7. Check-in and check-out

    Check-in from 3pm, check-out by 11am, unless arranged in advance with your host.

  8. Payment disputes

    If you dispute a payment with your card issuer, your booking record, including the date and time you accepted these terms and the version you accepted, may be shared with the card issuer and Stripe to resolve the dispute.

  9. Law

    These terms are governed by the laws of the Republic of Cyprus. Tala Retreat registration no. 0009528.

  10. Enquiries

    Please contact us for any further enquiries, by phone on +44 7951 366986 or by email at [email protected].